Our Gateway+ Premium Experience will transform how you watch live entertainment in York. Enjoy being a VIP for the night as we look after you so all you need to do is relax and enjoy the show. Skip the queues and enter the venue via a dedicated entrance and access to the newly renovated, exclusive Clifford's Lounge. Relax in style and enjoy a welcome drink* as well as a complimentary interval drink. At show time, take your seat in our new luxury seating located perfectly to give you fantastic views of the stage. Every seat has its own QR code so you can order drinks direct to your seat throughout the show. *25ml York Gin and mixer (other spirits available), Prosecco, 175ml wine, bottled beer, pint of beer or soft drink.
We recommend arriving at least 30 minutes before the show starts to enjoy the VIP Gateway+ Lounge, grab your welcome drink, and find your seat comfortably.
Yes, there are several nearby parking options, including the Marygate Car Park and St George’s Field Car Park, both within a short walk. We also encourage using public transport where possible.
Dress smart-casual to match the exclusive VIP atmosphere of the Gateway+ experience. Comfortable footwear is recommended as you may walk a short distance from parking or transport.
Absolutely! Avatar is a family-friendly show. Children of all ages are welcome, but please note that the concert runs for approximately 2.5 hours, including an interval.
Yes! Gateway+ ticket holders enjoy complimentary welcome and interval drinks, including prosecco, York gin, wine, beer, or soft drinks. You can also order drinks directly to your seat using a QR code.
Refund policies depend on the ticket vendor. Generally, tickets are non-refundable but may be transferable. Please check your point of purchase for specific details.
Yes, York Barbican is fully wheelchair accessible, including dedicated spaces and accessible restroom facilities. Please contact the box office ahead of your visit for any special assistance.
Bring your ticket (printed or digital), a valid ID if requested, and any personal essentials. Since food and drinks are available inside, you don’t need to bring refreshments. Cameras and recording devices may be restricted, so check the venue’s policy.
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